On Tue, Mar 27, 2012 at 11:30 AM, Okechukwu <okechukwu@gmail.com> wrote:

I guess everyone really have their preferences - I used to think
Airtel was issues until I got me a SafCon line and just in afew days,
am back crawling to Airtel - simple 200bob airtime doesn't last me a
day on SafCon & lasts 3-4 days on Airtel with same calling and
browsing habits :-(

./Ok3ch

On Tue, Mar 27, 2012 at 10:43 AM, John Gitau <jgitau@gmail.com> wrote:
> Well I have a simple philosophy. I don't fix things with alternatives. There
> is as far as I know no legal outlet for an individual. As a group yes maybe
> we can do something about it. Unless its my child or business i have no
> business guiding an entity on how to do good service. Or unless they're
> paying me maybe. Consumer groups here rarely get anything done. And I
> honestly value my time too much to complain and write and talk as I suffer
> bad service. Might do it once. That's just me, you might have time or are
> just nicer than me....but I don't suffer bad service and keep paying. I work
> too hard for my money. I'm sure you do too:....
>
> Sent from my iPad
>
> On 27 Mar 2012, at 10:30, Peter Karunyu <pkarunyu@gmail.com> wrote:
>
> On Tue, Mar 27, 2012 at 10:14 AM, John Gitau <jgitau@gmail.com> wrote:
>>
>> If things are so bad, why oh why do you insist on being there:-). Port
>> out, that's why number portability was put in place. As a consumer the best
>> best vote is your wallet. Not phone calls, or chit chat with a guy or a
>> newspaper ad, or complaining: stop paying them.
>>
> @John, allow me to disagree. When someone does something wrong, they need to
> know they have done something wrong. Now, if you shut up and "ship out",
> that someone will continue doing the wrong thing to other people. And i
> think this is what is meant in the phrase, evil prospers when good people do
> nothing.
>
> I too received this "lucky" subscription to Ziki, i've preserved that sms to
> date. I resolved it by calling customer care several times (like 10 times in
> one hour), being very angry and only short of calling them idiotic morons.
>
> There must be legal ways of lodging a complaint about this.
>
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