There you have it! Mungu hataki watson a surf!

That is a valid cause for lack of service from zuku...though they were paid

This pay with no service has happened to a number of first time zuku subscribers i know

They get paid, check in, do a site survey, then when they find out that they cannot deliver the service to the clients location
they start playing hide and seek at the clients cost that lasts for months.

The game ends only when they find out that the client is capable of financing legal action