On Wed, Dec 1, 2010 at 2:54 PM, Tony Likhanga <tlikhanga@gmail.com> wrote:
Hi folks,
Anyone with experiences on the Kencell/Celtel/Zain/Airtel post paid scheme? I'm seeking to enroll on a personal post paid plan; primarily for voice use. I occasionally roam and data access is simply for light use browsing.
I have received one nasty evaluation from a colleague on the same; citing weird charges & unaccounted for bill items. I need a couple more reviews to decide whether to enroll or not.
PS: Limit the discussion to Kencell/Celtel/Zain/Airtel only.
I have used that company for ages now. I think since 2001 on Postpaid. At some point, I migrated my number from personal postpaid to corporate postpaid. During this migration, they lost my preferred 10 numbers (remember they had that??) but I did not realize it, until like 4 months after. When I realized this, I raised the issue with them and they promised to look at it from the back-end. Two months down the line, they gave me a credit note covering all the calls I had made to preferred numbers but which had been charged at normal rate as opposed to the subsidized rate they had given. Can you imagine that?? I have proof!! As Alvin intimates, that company does everything by the book! Please go for it. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!