2009/12/14 Gakuru Alex <alexgakuru.lists@gmail.com>

On Mon, Dec 14, 2009 at 12:35 PM, James Muendo <timrick@gmail.com> wrote:
> From what am getting, hehehehe there are approximately 15M prepaid
> customers. Imagine if kila mutu akiokoa jahazi.......
>

Now you're talking... all those 'geeky' explanations are meant to make
simple reload and accurate balance confirmations complaints distract.
i.e. to make users feel 'stupid' and shut them up. Mobile operators
are robbers, dream on calling them angels if you want.

The thing that makes these companies behave in this manner is the way our government 'protects' them. Why, for instace, do they advertise and offer something different from what is on the paper!

I won't call them angels or devils, but they are pathetic, when it comes to seervice provision!

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