Good feedback from the comments so far however from Security/Auditing perspective this is where Banks differentiate from any other industry. Are you guys aware that computer evidence is classified as "secondary evidence?" are you guys uptodate with the banking regulations and laws issued by CBK? Are you aware of the strict auditing banks are subjected to?Having said that, its not the banks fault that they are using IE as a default browser for their online banking for example or whatever browser, it is the vendors of core banking solutions/ internet banking who restrict them to what can be used and "shall" be used. Based on that a contract is signed arround supportability which then ties the banks to abide by those conditions.So if someone wants to take awalk from a particular bank to another cause of supportability of certain browsers or not, you are fine to do that however you will still be choosing from the same basket.A good case is where a vendor of software strictily states that their software can only be supported on certain OS. Regardless of how incapable that OS is you have to stick to it for supportability if you dont like it go shop elsewhere.
On Thu, Oct 15, 2009 at 12:45 PM, Rad! <conradakunga@gmail.com> wrote:
I think Kenyan banks need a good kick in the pants to spur them to action. In many ways they're just as bad as government when it comes to adopting IT.
Why for example should i have to fill in forms AGAIN with name, date of birth, employer etc and provide passport photos, copy of PIN etc etc when opening a second account in the same bank? Absurd.
Banks should let customers transact wholly online. Create accounts, move money between accounts, setup standing orders, pay bills etc. Being forced to go to the banking hall in this day and age for the most basic transactions is too much.
On Thu, Oct 15, 2009 at 11:22 AM, solomon kariri <solomonkariri@gmail.com> wrote:
Well the main issue here is that even the available sites have nothing important about banking. All they have is just information advertising the bank and nothing else. The only bank that seems to have a somehow nice though not good enough website is NIC. St least they ssl and online banking stuff in there but not up to the mark. I mean, they should really have nice sites that allow at least internal transaction processing if they dont want to bother with even other local banks. All the info you get from the banks site is their next jubilee and their new offers.
On Thu, Oct 15, 2009 at 11:13 AM, Rad! <conradakunga@gmail.com> wrote:I agree 100% that banks are doing a disservice to customers by only catering to certain browsers.
But i disagree 100% with the notion that changing operating systems will somehow make you immune to phishing. How??! Phishing is not a browser or operating system problem._______________________________________________
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