We are having network problems caused by KDN at Wilson Airport as well.<br>
<div><b><i><font color="#003333"><br></font></i></b></div>
<div><b><i><font color="#000066">Kind regards,</font></i></b></div>
<div><b><i><font color="#000066"><br></font></i></b></div>
<div><b><i><font color="#000066">WAMBUGU Nick</font></i></b></div><br><br><br>
<div class="gmail_quote">On 5 July 2011 12:06, susan muthui <span dir="ltr">&lt;<a href="mailto:susan.muthui@gmail.com">susan.muthui@gmail.com</a>&gt;</span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
<div>Thanks Thuo, dully noted.</div>
<div> </div>
<div>Regards</div>
<div>Susan<font color="#888888"><br><br></font></div>
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<div class="gmail_quote">On Tue, Jul 5, 2011 at 11:51 AM, Jimmy Thuo <span dir="ltr">&lt;<a href="mailto:jimmy.thuo@gmail.com" target="_blank">jimmy.thuo@gmail.com</a>&gt;</span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
<div>Susan</div>
<div><br></div>Thanks for the update however Companies are losing millions in business per day because of this outage. I think customer confidence in KDN is getting eroded by the minute. Some rumours even claim it is sabotage by employees. You might need to run a campaign after this to re-assure your clients that all is well if at all it is.  
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<div>
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<div><br><br>
<div class="gmail_quote">On Tue, Jul 5, 2011 at 11:33 AM, susan muthui <span dir="ltr">&lt;<a href="mailto:susan.muthui@gmail.com" target="_blank">susan.muthui@gmail.com</a>&gt;</span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><font color="#6666cc"> </font></span></p>
<div style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="COLOR: black"><font style="BACKGROUND-COLOR: #ffffff" color="#000066" face="tahoma,sans-serif">KDN has noticed the instability affecting some of our fiber network elements in Industrial Areas and also Internet services. </font></span></div>


<div style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="COLOR: black"><font style="BACKGROUND-COLOR: #ffffff" color="#000066" face="tahoma,sans-serif"></font></span> </div>
<div style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="COLOR: black">
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><font style="BACKGROUND-COLOR: #ffffff" color="#000066" face="tahoma,sans-serif"><span style="COLOR: #003366">The instability is attributed to a logical fault on some of our fiber network elements which our engineers are working to resolve.</span></font></p>


<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><font style="BACKGROUND-COLOR: #ffffff"><font face="tahoma,sans-serif"><font color="#000066"><span style="COLOR: #003366"></span></font></font></font> </p></span></div>
<div style="LINE-HEIGHT: 115%; MARGIN: 0in 0in 10pt" class="MsoNormal"><span style="COLOR: black">
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="COLOR: #003366"><font style="BACKGROUND-COLOR: #ffffff"><font face="tahoma,sans-serif"><font color="#000066">Our vendors have joined KDN engineers to analyze the network log files on the Sameer network hub for errors with an aim to resolve the fault.</font></font></font></span></p>

</span></div>
<div style="LINE-HEIGHT: 115%; MARGIN: 0in 0in 10pt" class="MsoNormal"><span style="COLOR: black"><font style="BACKGROUND-COLOR: #ffffff"><font color="#000066" face="tahoma,sans-serif">We regret any inconvenience this is causing you and we kindly ask you to bear with us as we work to restore stability on the affected service.</font></font></span></div>


<div style="LINE-HEIGHT: 115%; MARGIN: 0in 0in 10pt" class="MsoNormal"><span style="COLOR: black"><font color="#000066" face="tahoma,sans-serif">Regards</font></span></div>
<div style="LINE-HEIGHT: 115%; MARGIN: 0in 0in 10pt" class="MsoNormal"><span style="COLOR: black"><font color="#000066" face="tahoma,sans-serif">Susan - Pr</font></span></div>
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<div style="LINE-HEIGHT: 115%; MARGIN: 0in 0in 10pt" class="MsoNormal"><span style="COLOR: black"><font face="Tahoma"></font></span> </div>
<div style="LINE-HEIGHT: 115%; MARGIN: 0in 0in 10pt" class="MsoNormal"><span style="COLOR: black"></span>On Tue, Jul 5, 2011 at 10:49 AM, Dennis Kioko <span dir="ltr">&lt;<a href="mailto:dmbuvi@gmail.com" target="_blank">dmbuvi@gmail.com</a>&gt;</span> wrote:<br>

</div>
<div class="gmail_quote">
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">Ok - I agree Wash, Its more of critique given it had a basis<br><br>
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<div>On 5 July 2011 10:42, Odhiambo Washington <span dir="ltr">&lt;<a href="mailto:odhiambo@gmail.com" target="_blank">odhiambo@gmail.com</a>&gt;</span> wrote:<br></div></div>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
<div>
<div></div>
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<div class="gmail_quote">
<div>On Tue, Jul 5, 2011 at 10:21, Dennis Kioko <span dir="ltr">&lt;<a href="mailto:dmbuvi@gmail.com" target="_blank">dmbuvi@gmail.com</a>&gt;</span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">I would also like to thank Zuku for their continued hosting and bandwidth provision to the Skunkowrks mailing list despite our harsh bashing  at times. <br>

</blockquote></div>
<div><br><br>Critique != Bashing<br><br>Critique helps them see where things are wrong and they get to fix it. <br></div></div><font color="#888888"><br><br clear="all"><br>-- <br>Best regards,<br>Odhiambo WASHINGTON,<br>

Nairobi,KE<br><a href="tel:%2B254733744121" target="_blank" value="+254733744121">+254733744121</a>/<a href="tel:%2B254722743223" target="_blank" value="+254722743223">+254722743223</a><br>_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>

I can&#39;t hear you -- I&#39;m using the scrambler.<br><span style="COLOR: #007f00; FONT-SIZE: 10pt"><img src="cid:image001.png@01CBFF85.F00DA370" width="35" height="33"></span><span style="COLOR: #007f00; FONT-SIZE: 10pt" lang="EN-US">Please consider the environment before printing this email. </span><br>

<br></font><br></div></div>
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</div></blockquote></div><font color="#888888"><br><br clear="all"><br>-- <br>with Regards: 
<div><br>
<div><a href="http://www.denniskioko.com/" target="_blank">blog.denniskioko.com</a> 
<div>
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</blockquote></div><br><br clear="all"><br>-- <br></div></div><font color="#888888">
<div>Susan Muthui</div>
<div>0722-303739</div><br></font><br>_______________________________________________<br>Skunkworks mailing list<br><a href="mailto:Skunkworks@lists.my.co.ke" target="_blank">Skunkworks@lists.my.co.ke</a><br><a href="http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks" target="_blank">http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks</a><br>

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</blockquote></div><br><br clear="all"><br>-- <br></div></div>Best Regards<br>Jimmy Thuo<br></div></div><br>_______________________________________________<br>Skunkworks mailing list<br><a href="mailto:Skunkworks@lists.my.co.ke" target="_blank">Skunkworks@lists.my.co.ke</a><br>

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<div>Susan Muthui</div>
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