Job Purpose:
To carry out user support, maintenance and troubleshooting of network issues and server management.
IT Assistant Job Responsibilities
· Keep up to date with Knowledge and trends on IT Security and Administration
· Perform user support
· Manage Windows and Linux Servers
· Perform backups and data transfer activities
· Write new programs/scripts and modify databases to suit internal and client requirements
· Document and manage all IT inventory
· Contribute new ideas and innovative ways
· Manage and troubleshoot Asterisk based PBX systems
Requirements for the post of IT Assistant
· Basic network troubleshooting skills
· Knowledge in computer hardware maintenance and assembly
· Knowledge in current IT security trends and remediation
· Working knowledge in linux.
· Working knowledge of databases My SQL, MS SQL,
· Experience in technical support and troubleshooting of windows devices required
· Basic knowledge in IP telephony will be an added advantage
· Certification in ITIL / MCSA / LPIC / CCNA or other industry standard certifications will be an added advantage
· Degree in Computer Science or relative subject from a recognized university or Equivalent