Try ManageEngine…. Works perfectly. Also has asset management.

http://www.manageengine.com/

From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Peter Karunyu
Sent: Tuesday, August 31, 2010 3:00 PM
To: Skunkworks Mailing List
Subject: Re: [Skunkworks] Help desk management systems

http://osticket.com/
http://www.accord5.com/trellis

Among others

On Tue, Aug 31, 2010 at 2:47 PM, nelson kinoti <kinotimutwiri@gmail.com> wrote:

can any one give me link to a site or someone you has a help desk support system

_______________________________________________
Skunkworks mailing list
Skunkworks@lists.my.co.ke
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
------------
Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
------------
Skunkworks Rules
http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
------------
Other services @ http://my.co.ke