BDA are not fully to blame I think, because the story was republished from
http://news.bbc.co.uk/2/hi/technology/8178929.stm and I would think the norms of republishing do not allow for editing.

Pure copy and paste, except the photo of Matthew Szulik, which was stretched.

On Thu, Aug 6, 2009 at 11:03 AM, James Mutuku <listmutuku@gmail.com> wrote:

i think it was a case of cut, paste and uniformed editing. i saw the article somewhere some days ago
 better customer satisfaction and sales

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