That could easily be a case of internal miscommunication. Happens all the time in the corporate world. Back and forth blame games, tug of war, etc...etc. I pity customer care teams. They bear the brunt of it all.
At 4:58am? Oh, I was tidying and resolving my own screw ups :-)./bernard
On Dec 11, 2013 7:46 AM, "Tusker 21" <tusker212@gmail.com> wrote:@Bernard what were you doing up at 4.58am? Screw ups can be resolved, the worst thing is when you call up customer care to ask if there is anything wrong with the internet. They do not acknowledge but instead convince you to restart your phone/modem.On Wed, Dec 11, 2013 at 4:58 AM, Bernard Mwagiru <bmwagiru@gmail.com> wrote:
Screw ups do happen. Screw ups get fixed too.
Hopefully, this one has been resolved../bernard
On Dec 9, 2013 8:04 PM, "Odhiambo Washington" <odhiambo@gmail.com> wrote:
I have this weird feeling Safaricom have seriously screwed up their routing configuration - especially with 3G that I use.I can try and show support details tmrw, but this has been happening, perhaps since 8th Dec!
--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
"I can't hear you -- I'm using the scrambler."
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