I think it would be helpful if the guys affected say where they are located that way no one<div>gets in the same issue. I am a zuku customer and am happy since June last year. Hope I </div><div>didn&#39;t speak too soon.<img src="cid:gtalk.330@goomoji.gmail" style="margin-top: 0px; margin-right: 0.2ex; margin-bottom: 0px; margin-left: 0.2ex; vertical-align: middle; " goomoji="gtalk.330"></div>

<div><br><div class="gmail_quote">On Thu, Mar 10, 2011 at 10:10 AM, Odhiambo Washington <span dir="ltr">&lt;<a href="mailto:odhiambo@gmail.com">odhiambo@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">

<div class="im"><br><br><div class="gmail_quote">On Wed, Mar 9, 2011 at 23:43, Brian Ngure <span dir="ltr">&lt;<a href="mailto:brian@pixie.co.ke" target="_blank">brian@pixie.co.ke</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">




<div>BTW, still looking for any email addresses. If you have, kindly forward.<br></div><div><div></div><div><div></div></div></div></blockquote></div><div><br></div></div>At some point I thought that when Zuku grows (grew, as now it seems a little stunted from what I read recently), they become the <a href="http://go.bigpond.com/home/index.jsp" target="_blank">BigPond</a> of this Kenya. That seems like a pipe dream now but that is what I&#39;d hoped for.<div>




Now, with queries like this, I&#39;d have thought they&#39;d have a webpage detailing those, with working e-mail contacts and phone numbers. Telstra does <a href="http://www.telstra.com.au/help/contact/bigpond-internet.html" target="_blank">this so well</a> so maybe they can copycat them.</div>




<div>However, it all boils down to <a href="mailto:support@ke.wananchi.com" target="_blank">support@ke.wananchi.com</a> (perhaps there is <a href="mailto:support@zuku.co.ke" target="_blank">support@zuku.co.ke</a> as well?).</div>



<div>What beats me though, is why Zuku are unable to sort out the problems with their Phone system. I know so many guys in the Kenyan market who can solve their problems by setting up for them a good system, but I thought they were in an upper class, that they could get Cisco/Avaya running to them to setup up a Call Centre kind of facility. Hii ni system gani ya simu wanatunia??</div>




<div><br></div><div>Maybe Communication with Customers is not one of their major concerns?</div><div><br><div>-- <br>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE,<br>+254733744121/+254722743223<br>_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>



Damn!!<br><br>
</div></div>
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