On Wed, Apr 6, 2011 at 11:55 AM, Derrick Wesonga <wesongaderrick@gmail.com> wrote:

Hi All,
We are looking for an IT support technician, with the following abilities.

installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talking staff/clients through a series of actions, either face to face or over the telephone;

troubleshooting system and network problems and diagnosing and solving hardware/software faults;
replacing parts as required;
providing support, including procedural documentation;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;

setting up new users’ accounts and profiles and dealing with password issues;
responding within agreed time limits to call-outs;
working continuously on a task until completion (or referral to third parties, if appropriate);

prioritising and managing many open cases at one time;
rapidly establishing a good working relationship with customers and other professionals (e.g., software developers);
testing and evaluating new technology;
conducting electrical safety checks on computer equipment.

If you are interested please write an email to info@jsengine.net with your CV.
regards,
Derrick

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