LOL, I thought that it's only in Kenya that customer support is lousy. @ Ndung'u, yeah I tried calling Zain for GPRS modem settings and their CCRs ranged from 'not having a clue of what GPRS is' to 'it shall take us 48 working hours (6 days!!!) for us to email you the settings' You've got to be a very good-natured person to not lose your temper at customer care. On Wed, Jun 30, 2010 at 1:08 PM, ndungu stephen <ndungustephen@gmail.com>wrote:
Nice one ----
Try calling Zain customer care - and tell them you have a GPRS problem e.g You cant send an MMS....
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