Emmanuel

On Fri, Jul 13, 2012 at 11:52 AM, Odhiambo Washington <odhiambo@gmail.com> wrote:

Hello Skunkies,

I am wondering if any of you knows someone who runs the technical aspects of a call centre in KE.

I need to know who provides them with connectivity that they use for VoIP.

I have a WiMax connection with Safaricom of 512Kbps (symmetric) which I use for VoIP only - via a VPN Tunnel to a co-lo facility in the UK.

My problem is that this link can barely cary even a single voice channel. The quality is very poor, to an extent that conversation even goes off.
If you call an interactive service, the DTMF will never work - always ends up with errors of input not being detected.

I am considering ditching Safaricom for a much better service.

--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
I can't hear you -- I'm using the scrambler.

_______________________________________________
Skunkworks mailing list
Skunkworks@lists.my.co.ke
------------
List info, subscribe/unsubscribe
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
------------

Skunkworks Rules
http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
------------
Other services @ http://my.co.ke