Can someone on Safaricom Internet link tell us how this issue with Seacom/Teams affected their service?<br><br><br><div class="gmail_quote">On Thu, Dec 2, 2010 at 12:32 PM, David Kiania | Asentric Consulting Ltd <span dir="ltr">&lt;<a href="mailto:kianiadee@gmail.com">kianiadee@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">There are many reasons not to like Safcom, but they are the only<br>
proactive internet service firm ... Check the warning below<br>
<br>
-----<br>
<br>
From: Business Support<br>
Sent: Thursday, December 02, 2010 11:38 AM<br>
To: Business Support<br>
Subject: RE: SLOW SPEEDS AND INTERMITTENT SERVICE TT: 10865<br>
<br>
<br>
Dear Customer,<br>
<br>
The Seacom service providers have confirmed the exact point of fault<br>
as per below stated:<br>
<br>
 Seacom update: As per the SMW4 Team, there is a fiber cut on Trans<br>
Egypt Terrestrial part between Alexandria and Suez on Route-2. The<br>
fault has been located 3.5 km from Alexandria. All the traffic didn’t<br>
switch over to Route-1 due to a suspected equipment issue. The<br>
equipment issue has been escalated to their vendor. The ETR to resolve<br>
the fiber cut is 3 and a half hours from now.<br>
<br>
We deeply regret the inconvenience this may be causing you and ask you<br>
to bear with us as we work to resolve.<br>
<br>
 We will keep you updated on the fault resolution<br>
<br>
 Kind Regards,<br>
<br>
Safaricom Business Support<br>
Pilot Line:  +254 20 427 2222<br>
GSM Pilot Line: +254 722 002222<br>
<a href="http://www.safaricom.co.ke" target="_blank">www.safaricom.co.ke</a><br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
--<br>
<br>
[Asentric Consulting Ltd]<br>
<br>
&quot;You don&#39;t build a business, you build people who build your business<br>
for you&quot; - Brad Sugars<br>
_______________________________________________<br>
Skunkworks mailing list<br>
<a href="mailto:Skunkworks@lists.my.co.ke">Skunkworks@lists.my.co.ke</a><br>
<a href="http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks" target="_blank">http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks</a><br>
------------<br>
Skunkworks Rules<br>
<a href="http://my.co.ke/phpbb/viewtopic.php?f=24&amp;t=94" target="_blank">http://my.co.ke/phpbb/viewtopic.php?f=24&amp;t=94</a><br>
------------<br>
Other services @ <a href="http://my.co.ke" target="_blank">http://my.co.ke</a><br>
</blockquote></div><br><br clear="all"><br>-- <br>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE<br>+254733744121/+254722743223<br>_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>Damn!!<br><br>