Dear Watson,

Apolgies for the lack of sevice and the base station issue was resolved 2 week ago. We note you account to be due for payments and we kindly request you to renew the subscription.

Zuku Support Team.
T: +254 20 3292200,
F: +254 20 828758,
M: +254 0719 028 200 /0732 132 200
Email:support@ke.wananchi.com
Wananchi Group (K) Limited
W: www.zuku.co.ke


On Wed, Jan 26, 2011 at 11:11 PM, Watson Kambo <wkwats@gmail.com> wrote:
Its been like 3 weeks now and I have no internet at home .. each time I call they say the BTS is being Swapped .. Kwani how long does this take ??? and now I have to pay for a Full month of no service .... Anyone getting the Same response from them ?? Does CCK check the quality of service of the ISPs like it does with the Telcos ? Where is ZUKU support ...

--
Watson Kambo

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