Then why do most act as if they sell hardware? No better than mathrees where even before you have set foot on the ground they have started moving the vehicle!!!! Thats how most kenyan business people behave after you pay 

On Tue, Feb 16, 2010 at 8:36 AM, Alvin Jason Ochieng <ajochola@gmail.com> wrote:
Joram definitely a Solution..........

On Tue, Feb 16, 2010 at 8:28 AM, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
> I think vendors need to ask themselves whether they sell hardware or
> solutions. The answer they come up with to that question will determine the
> kind of service they offer and how they price their products.....
>
> On Tue, Feb 16, 2010 at 8:21 AM, Rahim Kara <skunkingrahim@gmail.com> wrote:
>>
>> Financing options?
>>
>> Alvin Jason Ochieng wrote:
>>
>> Rahim I do agree to service this option the cost will be high............
>>
>> On Mon, Feb 15, 2010 at 6:10 PM, Rahim Kara <skunkingrahim@gmail.com>
>> wrote:
>>
>>
>> Greetings Robert,
>>
>> Was busy, hadn't seen this post.
>> I'll tell you this much.
>> We do the replacement option with Elite, spares can take a while to come
>> in
>> and as a part of the Premium resellership, we are to accomodate our
>> clients
>> with a replacement while
>> things are being taken care of. I can't brag about our quality of service
>> however i personally haven't heard of anything bad about us other than the
>> fact that our goods are expensive and
>> take a while to get brought in.
>>
>> Other then that, i don't think i can say more.
>>
>> Oh yeah.. i can!!
>>
>> Once you go Mac, you rarely go BACK! muhuhahahah!! been dying to use that
>> line ;)
>>
>> robert njuguna wrote:
>>
>> Hi Guys,
>>
>> I recently purchased an acer netbook.
>>
>> Its gone down twice within the last 6 months. (I really don't have a
>> problem with this).
>>
>> What I have a problem with is the kind of support i get from the vendor.
>>
>> 3 weeks later I am yet to get my netbook back. The vendor is also not
>> offering me any alternatives.
>>
>> Given that this is a working tool I expect the following at a minimum
>> from a vendor:
>>
>>  - A replacement option .. while my hardware is getting fixed.
>>  - A quality of service guarantee. (that is actually met)
>>
>> That having been said.
>>
>> Does anyone know of a vendor who actually does the above.
>>
>> I will gladly take all my future hardware business there.
>>
>> Lets reward some1 who actually cares about their customers.
>>
>> Regards
>>
>> Bob
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>
>
> --
> Sent from my Voice Recognition Watch©
> --------------------------------------------------------------------
> God is not an excuse for lack of discipline
> --------------------------------------------------------------------
> Our greatest fear is not that we are inadequate,but that we are powerful
> beyond measure.It is our light, not our darkness, that frightens us.There is
> nothing enlightened about shrinking so that other people won't feel insecure
> around you.As we let our own light shine, we consciously give other people
> permission to do the same.
> As we are liberated from our fear,our presence automatically liberates
> others.
>
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--
Sent from my Voice Recognition Watch©
--------------------------------------------------------------------
God is not an excuse for lack of discipline
--------------------------------------------------------------------
Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same.
As we are liberated from our fear,our presence automatically liberates others.