My line is also down & i have no bills pending !!! NKT !!!! On 10/6/09, nick muttai <nmuttai@gmail.com> wrote:
A reliable source tells me that one of their their ADMs "died" Any Zain guy to confirm this?And how comes they do not have redundancy on key BSC components and services? On Tue, Oct 6, 2009 at 8:21 AM, Jared Koyier <jaredkoyier@gmail.com>wrote:
SOLOMON....Surely do you think ZAIN anticipated an outtage at peak hrs and let it take course? Most technical faults are never seen apriori and it is unrealistic for a customer to be warned beforehand unless it is a scheduled maintenance. Dont fry zain,they lost more biz than majority of their subscibers due to that outtage.
On 06/10/2009, Steve Muchai <smuchai@gmail.com> wrote:
On Tue, Oct 6, 2009 at 7:55 AM, Solomon Mburu <solo.mburu@gmail.com> wrote:
One strange thing, though, they didn't inform the consumers of an impending outage.
there was never an "impending" outage, it was an unexpected outage. They did send out an apology, thus acknowledging the incident, though, which I think is a good thing.
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