Morning James, You definitely missed Oliver's Point ! Just because you are getting good services doesn't mean everyone else is ! This post has reached JTL Management and they have handled the issue. You are just one of #JTL customers and such issues with Service providers will always come up . Cheers ! Regards, Alvin Ochola On Sun, Jun 26, 2016 at 7:08 PM, James Mutuma via skunkworks < skunkworks@lists.my.co.ke> wrote:
This seems bit personal, if you are dissatisfied by JTL there's a bunch of other ISPs in the local market. If am still getting good service from JTL guess what you are talking about may fall deaf to happy customers like me. Safaricom is still lousy but I use their services anyway. By the way the connectivity services depend with your location. Seek advise for the best service providers in your area.
All the best. On Jun 24, 2016 12:45 PM, "Oliver Ndegwa via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
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