
Hi Wash, I am on Zuku 3-play and I am able to use VPN. For the router I have a Cisco router (don't have the exact model now). I used to use netgear and the VPN used to bomb out. A colleague advised me to request Zuku to change it to a cisco router and now it works. Also note I didn't investigate why the netgear didn't work so I have no explanation for that :-). Regards, James On 26 Mar 2014 22:18, "Brian Ngure" <brian@pixie.co.ke> wrote:
Splitters. Single cable coming in, one splitter to TV and Internet, second splitter on TV out to two TVs.
On Wed, Mar 26, 2014 at 10:01 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Brian, you daisy-chained the decoders, or what did you do? FYI, I have never used Zuku triple-play anywhere. It's my first time doing this for top-dawg:)
On VPN, I received an e-mail from their support that 'VPN is not supported on the network' and that sounded like a crowning to all the crap I have been receiving from their support ever since I asked them if I can get VPN pass-through enabled on this device.
I have so far escalated the VPN issue to the higher echelons and I hope I will get a solution. I don't see any rationale for not supporting VPN on a network.
On 26 March 2014 21:55, Brian Ngure <brian@pixie.co.ke> wrote:
Hi Wash,
For item 2, I had to get a second decoder for the other TV. Can't help you with item 1, also been trying VPN on Zuku without success.
On Wed, Mar 26, 2014 at 8:20 PM, Odhiambo Washington <odhiambo@gmail.com
wrote:
Hello Skunks,
I have two questions about Zuku's Triple-play.
1. Is anyone here using Zuku Triple play and can still have their VPN services working?
If YES, which of their Internet routers is deployed at your premises and what, if any, special action did you have to take for the VPN to work?
I have a site where their Netgear Cable Modem CVG834G and my VPN phone doesn't work.
This is an Avaya 4610SW IP, which has built-in VPN capability.
Another funny aspect of the whole scenario is that this phone takes forever waiting to obtain an IP from the DHCP service on this Netgear. It doesn't succeed, so I assign an IP manually.
2. Does Zuku TV support Multi-view, the same way you'd have with DSTv. I need their TV to be accessible on 2 TVs in different rooms.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
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-- Regards
Brian Ngure
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
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-- Regards
Brian Ngure
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