Yeah well...safaricom does have great people taking care of things....no doubt! :-) Sent from my iPad On 28 Feb 2012, at 14:55, Moses Muya <mouzmuyer@gmail.com> wrote:
Well,I do not know of the congestion since I'm getting good service! :) Anyway,let me tell you who the real heroes are.You have heard that some people will stay for a WHOLE WEEK without a connection since their ISP did not take the initiative of planning properly.You have also heard me complaining on this list that my service provider,Safaricom,has short-changed me on many occasions.However,I'm going to give credit where it is due.I think Safaricom is doing something right.It appears to me that the people in charge of their network know how things should be done!There must be some brilliant minds at Safaricom who sit down and plan,then go ahead and implement their brilliant plans!Apart from the slow internet on Saturday and Sunday,things have now gone back to normal.They did not tell us to wait for a week and yes,they even apologized for the slow connection as though it was their own fault!I know the cost of re-routing traffic to Seacom will be passed on to us at one point since Safaricom does not engage itself in matters of charity but that is fine by me - financial costs are less significant than other costs such as lost productivity.Until such a time that service providers learn to behave like Safaricom when it comes to dealing with their clients,there will NEVER BE ANY REAL SAFARICOM COMPETITOR(S)!
To pre-empt your first question - No I do not work for them. To pre-empt your second question - No I do not have relatives who work for them. To pre-empt your third question - No,I do not own Safaricom shares.
Would you believe all this loyalty comes from good service?Funny eih? :)
My 2 cents...i'm out!
-
Kind Regards,
Moses Muya.
On 28 February 2012 14:10, Collins Areba <arebacollins@gmail.com> wrote: so... seacom exists but is congestd? is that even possible? is our traffic that high?
On Tue, Feb 28, 2012 at 2:02 PM, ndungu stephen <ndungustephen@gmail.com> wrote: The third option - Seacom still exists ! _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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-- Kind Regards,
Moses Muya.
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