i think for that you will require and pretty capable application publishing software , like citrix or an open source alternative like ULTEO OVD , since the application will need to use the mic and headphone ports , also means u need a very strong application server probably a farm of servers , but maybe there is a call center vendor that got it all in a box

On Wed, Dec 18, 2013 at 10:47 AM, wa <wanangu@gmail.com> wrote:

Morning Skunkers,

I would like to know if there is any member on the list who has used thin clients before in a call center setup before as compared to assigning a single PC to every user.
Please share your thoughts and ideas,pros ,cons, the best solution to go for in-case one needs to implement this solution.

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GG