Am not an authority on this matter, but the world over SLA's are a
mandatory requirement for anyone providing communication services,
otherwise how else would they be held accountable?? This should NOT
come from Seacom coz Seacom provides SLAs to all its clients. Wash,
those guyz should be exposed. PS Ndemo has really been fibre-butchered
lately so i will avoid passing the buck to him and push it over to the
Executive- CCK! If Afsat and Uunet offer SLAs on satellite, why not
fibre?