Seriously .. no one sees the opportunity here????? (Unless you are selling absolutely messed up hardware) as a vendor if you made a product where u charged some1 a 10% premium on the value of the purchase to guarantee them a standby hardware in the event of warranty issues. i bet you would make a neat profit. Statistically speaking all you would have to do is keep one stand by machine for every 10 units sold. It doesnt even have to be the same machine. Just a machine of comparable specs, which will be returned once the i get my hardware back. And you will get lots of brand mileage and karma points. plus you will make quite some money (given that u sell good quality hardware). On Mon, Feb 15, 2010 at 5:20 PM, Rad! <conradakunga@gmail.com> wrote:
After sales service and indeed customer service as a whole seems to be a foreign concept with almost all companies. I'm sure we can all relate. Companies will treat you like a King (or Queen) until your cold hard cash is in their fingers. After that! Ole wako!!
On Mon, Feb 15, 2010 at 5:07 PM, Lmwangi <lmwangi@gmail.com> wrote:
Deafening silence. So, it seems that no hardware vendor is willing to offer sensible after sales... :(
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