That is surprising to me too. AK to me have the best customer care compared to the other ISPs I have dealt with. JTL and Liquid included On Tue, Dec 9, 2014 at 4:12 PM, Alvin Jason Ochieng via skunkworks < skunkworks@lists.my.co.ke> wrote:
Wash,
Those Account Managers are of no help ! I tweeted like mad till a director noticed.
Then I got help but am looking at the two options this week.... Deep Pockets not at all
but James has a point that Merger has brought issues !!
Regards,
Alvin
On Tue, Dec 9, 2014 at 4:05 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:
Hi Alvin,
I have very good experience with AK Corporate Internet services.
Maybe you should raise this issue with your Account Manager.
Access Kenya is one of the most efficient ISPs. The prices are however up there!
As Michael asks, perhaps there is an issue somewhere along the last mile.
Your next option after AK will be JTL or QB given your deep pockets:)
On 9 December 2014 at 15:10, Alvin Jason Ochieng <ajochola@gmail.com> wrote:
Hello Skunk (ettes)
Is anyone else suffering poor Internet services from the above?
The CS Team are sickening to say the least to deal with.
Where do they employ these guys from?
**Annoyed Client**
Anyone with options on more effocient ISP / s ?
Alvin Ochola 0722313923
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
-- ALVIN OCHOLA 0722-313923 www.greenline.co.ke
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