Access kenya: In terms of customer service, access kenya are the best. My link was down and within 2 minutes of calling support they called me back and held onto the line till they sorted me.
The link is stable but once in a while it behaves erratically.

KDN: speeds good, customer service not that good.

Zuku i hear they have a waiting list, so good luck with them.

Regards
JAMES KARANJA

On Tue, Feb 23, 2010 at 3:46 PM, <skunkworks-request@lists.my.co.ke> wrote:
Send Skunkworks mailing list submissions to
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Today's Topics:

  1. Re: Mpesa and Safaricom's satisfaction in Revenue (Net Net)
  2. Re: ISP Recommendations (Sammy Njoroge)
  3. Re: Mpesa and Safaricom's satisfaction in Revenue (Imelda Mueni)
  4. Re: ISP Recommendations (Rad!)
  5. Re: ISP Recommendations (Joram Mwinamo)


----------------------------------------------------------------------

Message: 1
Date: Tue, 23 Feb 2010 12:40:11 +0300
From: Net Net <bgp.peers@gmail.com>
To: Skunkworks Forum <skunkworks@lists.my.co.ke>
Subject: Re: [Skunkworks] Mpesa and Safaricom's satisfaction in
       Revenue
Message-ID:
       <33b19cdf1002230140r3698111ga4d8d69e0fcf7c62@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Interesting,

@ndungu,for me,I spotted the place as potential(no mpesa within
8-10kms),developed the place,painted the premise(5m by 10m)started paying
rent,got a permit from the county council in the region,applied for safcom
to come and check the place.This is in Western Province.But my friend,to
date they have never appeared there,infact I feel it is like I gave them a
business secret!

Actually after posting this issue on skunkworks I got a response from a
couple of guyz in safcom,s mpesa department who asked me to call them so as
we may talk.I called one of them(a manager) and we scheduled a meeting and
we met.He took my details,asked me to send him pictures of the premise and
the application to open an outlet,which I did within a day or 2.After that
he never picks my calls 3 weeks down the line.

With this I wonder how Kenyans are going to live.I normally say that working
in a firm is an opportunity given to you at that time(Someone said this:you
never know what tomorrow carries,you might wake up and be told it never
rained the previous night,or zap is working harder, so your department has
to be closed)so for me give your best.Whenever you have an opportunity to be
honoured like safcom,you need to respond also.

I am closely watching the space to see who will be given a Go ahead by
safcom to start running there.
@Barrack I am also hoping to see a new Kenya.But it starts with us Kenyans.


Rgds

Net Net

On Sun, Feb 21, 2010 at 2:55 PM, Barrack Otieno <otieno.barrack@gmail.com>wrote:

> Dennis,
>
> Sounds defeatist , lest not give up i always picture my self in a new
> Kenya where the rule of law will prevalence and corruption will be a
> thing of the past, its too soon to give up, transformation will begin
> with renewal of our minds what you entertain you cannot eradicate
>
> Blessings
>
> On Thu, Feb 18, 2010 at 8:41 PM, Dennis Kioko
> <dmbuvi+skunkworks@gmail.com <dmbuvi%2Bskunkworks@gmail.com>> wrote:
> > And you only thought its PSs and big Cats who are corrupt. Kenyans are so
> > corrupt that we will soon be stuck in a circular deadlock where you cant
> do
> > anything since you require to bribe a whole lot of people. Meanwhile, we
> > still apprecaite our firends who are able to make money in not so
> straight
> > ways as heroes, till then, Get Rich or die Trying
> >
> > _______________________________________________
> > Skunkworks mailing list
> > Skunkworks@lists.my.co.ke
> > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
> > ------------
> > Skunkworks Server donations spreadsheet
> >
> http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
> > ------------
> > Skunkworks Rules
> > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
> > ------------
> > Other services @ http://my.co.ke
> > Other lists
> > -------------
> > Announce:
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
> > Science:  http://lists.my.co.ke/cgi-bin/mailman/listinfo/science
> > kazi:     http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
> >
>
>
>
> --
> Barrack O. Otieno
> Administrative Manager
> Afriregister Ltd (Ke)
> P.o.Box 21682
> Nairobi 00100
> Tel:
> +254721325277
> +254733206359
> +254202498789
> Riara Road, Bamboo Lane
> www.afriregister.com
> www.afriregister.co.ke
> ICANN accredited registrar.
> Skype: barrack.otieno
> _______________________________________________
> Skunkworks mailing list
> Skunkworks@lists.my.co.ke
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
> ------------
> Skunkworks Server donations spreadsheet
>
> http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
> ------------
> Skunkworks Rules
> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
> ------------
> Other services @ http://my.co.ke
> Other lists
> -------------
> Announce:
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
> Science:  http://lists.my.co.ke/cgi-bin/mailman/listinfo/science
> kazi:     http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
>
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Message: 2
Date: Tue, 23 Feb 2010 12:46:21 +0300
From: Sammy Njoroge <smmynjoroge@gmail.com>
To: skunkworks@lists.my.co.ke
Subject: Re: [Skunkworks] ISP Recommendations
Message-ID:
       <5822bc391002230146o5a205663o55ac3eb3d8fcda4a@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Zuku -10!!!
Not to be rude or anything but "zuku biz" package takes ages (more like a
kidney transplant waiting list), paid for the connection on the 2nd and
still 21 days later am yet to be contacted and informed of the install date.
Worst part is they said it wouldn't take long since am already in a building
they consider 'fiber ready' and am getting used to being kept 5-10 minutes
on hold when i make an inquiry and my visit to their offices didn't make a
difference regardless of the promises i got.

Regards
Sammy Njoroge
DataLogic Technologies
www.datalogic.co.ke
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Message: 3
Date: Tue, 23 Feb 2010 12:53:55 +0300
From: Imelda Mueni <mueni0@gmail.com>
To: Skunkworks Forum <skunkworks@lists.my.co.ke>
Subject: Re: [Skunkworks] Mpesa and Safaricom's satisfaction in
       Revenue
Message-ID:
       <812564e91002230153m663d4d19j67695a67ef6f5ca7@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Personally i think its either safaricom is getting too comfortable or its
their staff getting lazy, they are so many hicups and flimsy excuses from
them ,



i think they forget the customer should come first , their days are numbered





On Tue, Feb 23, 2010 at 12:40 PM, Net Net <bgp.peers@gmail.com> wrote:

> Interesting,
>
> @ndungu,for me,I spotted the place as potential(no mpesa within
> 8-10kms),developed the place,painted the premise(5m by 10m)started paying
> rent,got a permit from the county council in the region,applied for safcom
> to come and check the place.This is in Western Province.But my friend,to
> date they have never appeared there,infact I feel it is like I gave them a
> business secret!
>
> Actually after posting this issue on skunkworks I got a response from a
> couple of guyz in safcom,s mpesa department who asked me to call them so as
> we may talk.I called one of them(a manager) and we scheduled a meeting and
> we met.He took my details,asked me to send him pictures of the premise and
> the application to open an outlet,which I did within a day or 2.After that
> he never picks my calls 3 weeks down the line.
>
> With this I wonder how Kenyans are going to live.I normally say that
> working in a firm is an opportunity given to you at that time(Someone said
> this:you never know what tomorrow carries,you might wake up and be told it
> never rained the previous night,or zap is working harder, so your department
> has to be closed)so for me give your best.Whenever you have an opportunity
> to be honoured like safcom,you need to respond also.
>
> I am closely watching the space to see who will be given a Go ahead by
> safcom to start running there.
> @Barrack I am also hoping to see a new Kenya.But it starts with us Kenyans.
>
>
> Rgds
>
> Net Net
>
>
> On Sun, Feb 21, 2010 at 2:55 PM, Barrack Otieno <otieno.barrack@gmail.com>wrote:
>
>> Dennis,
>>
>> Sounds defeatist , lest not give up i always picture my self in a new
>> Kenya where the rule of law will prevalence and corruption will be a
>> thing of the past, its too soon to give up, transformation will begin
>> with renewal of our minds what you entertain you cannot eradicate
>>
>> Blessings
>>
>> On Thu, Feb 18, 2010 at 8:41 PM, Dennis Kioko
>> <dmbuvi+skunkworks@gmail.com <dmbuvi%2Bskunkworks@gmail.com>> wrote:
>> > And you only thought its PSs and big Cats who are corrupt. Kenyans are
>> so
>> > corrupt that we will soon be stuck in a circular deadlock where you cant
>> do
>> > anything since you require to bribe a whole lot of people. Meanwhile, we
>> > still apprecaite our firends who are able to make money in not so
>> straight
>> > ways as heroes, till then, Get Rich or die Trying
>> >
>> > _______________________________________________
>> > Skunkworks mailing list
>> > Skunkworks@lists.my.co.ke
>> > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
>> > ------------
>> > Skunkworks Server donations spreadsheet
>> >
>> http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
>> > ------------
>> > Skunkworks Rules
>> > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
>> > ------------
>> > Other services @ http://my.co.ke
>> > Other lists
>> > -------------
>> > Announce:
>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
>> > Science:  http://lists.my.co.ke/cgi-bin/mailman/listinfo/science
>> > kazi:     http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
>> >
>>
>>
>>
>> --
>> Barrack O. Otieno
>> Administrative Manager
>> Afriregister Ltd (Ke)
>> P.o.Box 21682
>> Nairobi 00100
>> Tel:
>> +254721325277
>> +254733206359
>> +254202498789
>> Riara Road, Bamboo Lane
>> www.afriregister.com
>> www.afriregister.co.ke
>> ICANN accredited registrar.
>> Skype: barrack.otieno
>> _______________________________________________
>> Skunkworks mailing list
>> Skunkworks@lists.my.co.ke
>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
>> ------------
>> Skunkworks Server donations spreadsheet
>>
>> http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
>> ------------
>> Skunkworks Rules
>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
>> ------------
>> Other services @ http://my.co.ke
>> Other lists
>> -------------
>> Announce:
>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
>> Science:  http://lists.my.co.ke/cgi-bin/mailman/listinfo/science
>> kazi:     http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
>>
>
>
> _______________________________________________
> Skunkworks mailing list
> Skunkworks@lists.my.co.ke
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
> ------------
> Skunkworks Server donations spreadsheet
>
> http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
> ------------
> Skunkworks Rules
> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
> ------------
> Other services @ http://my.co.ke
> Other lists
> -------------
> Announce:
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
> Science:  http://lists.my.co.ke/cgi-bin/mailman/listinfo/science
> kazi:     http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
>



--
God Loves Us All
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Message: 4
Date: Tue, 23 Feb 2010 14:35:10 +0300
From: "Rad!" <conradakunga@gmail.com>
To: Skunkworks Forum <skunkworks@lists.my.co.ke>
Subject: Re: [Skunkworks] ISP Recommendations
Message-ID:
       <911107611002230335g2e25a3c4g8d1175483b8c3819@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

I'm currently with AccessKenya and am BITTERLY regretting signing up.

On Tue, Feb 23, 2010 at 11:14 AM,
<ashok+skunkworks@parliaments.info<ashok%2Bskunkworks@parliaments.info>
> wrote:

> On Tue, Feb 23, 2010 at 9:50 AM, Rad! <conradakunga@gmail.com> wrote:
> > I've never understood the distinction between 'corporate' and 'personal'
> > use. Won't i won't a fast connection and quality service either way? Can
> > anyone explain why there's a distinction?
>
> generally costs more , presumably better contention ratios and you get
> different customer service.
>
> i can give you my opinion regarding corporate services ...since for
> home use i dont have any experience with uncapped bandwidth providers.
>
> onecom - the experience was brief -- they took very long to setup
> survey, equipment, connection etc.  the speeds were appalling,
> customer service promised the moon on a stick. finally, they simply
> gave up and stopped taking my calls.
>
> kdn - the speeds were reasonably good, but erratic at times. customer
> service was simply the pits - you could never get through to anyone.
> finally if you got through to anyone they took down your details - but
> nothing happened after that -- and follow up calls yielded no traces
> of your previous call....
>
> accesskenya - speeds reasonably good, erratic at times. customer
> service - there is usually someone to pickup the phone, record your
> complaint give you a ticket number -- and they do follow up.
>
> my biggest problem with all the isps is that no one provides reliable
> bandwidth statistics. everyone gives dedicated bandwidth statistics
> from office premises to isp premises ... i want "dedicated" bandwidth
> usage figures on international terminations which all the isps. when
> they sell me "dedicated" bandwidth ... i never really recieved the
> "dedicated" part.
> _______________________________________________
> Skunkworks mailing list
> Skunkworks@lists.my.co.ke
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
> ------------
> Skunkworks Server donations spreadsheet
>
> http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
> ------------
> Skunkworks Rules
> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
> ------------
> Other services @ http://my.co.ke
> Other lists
> -------------
> Announce:
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
> Science:  http://lists.my.co.ke/cgi-bin/mailman/listinfo/science
> kazi:     http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
>
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------------------------------

Message: 5
Date: Tue, 23 Feb 2010 15:46:44 +0300
From: Joram Mwinamo <joram.mwinamo@gmail.com>
To: Skunkworks Forum <skunkworks@lists.my.co.ke>
Subject: Re: [Skunkworks] ISP Recommendations
Message-ID:
       <5acd1e101002230446n7e5f9278s98eb5726ab1899d6@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

So who is good?Who will save us from this bandwidth of death?

On Tue, Feb 23, 2010 at 2:35 PM, Rad! <conradakunga@gmail.com> wrote:

> I'm currently with AccessKenya and am BITTERLY regretting signing up.
>
>
> On Tue, Feb 23, 2010 at 11:14 AM, <ashok+skunkworks@parliaments.info<ashok%2Bskunkworks@parliaments.info>
> > wrote:
>
>> On Tue, Feb 23, 2010 at 9:50 AM, Rad! <conradakunga@gmail.com> wrote:
>> > I've never understood the distinction between 'corporate' and 'personal'
>> > use. Won't i won't a fast connection and quality service either way? Can
>> > anyone explain why there's a distinction?
>>
>> generally costs more , presumably better contention ratios and you get
>> different customer service.
>>
>> i can give you my opinion regarding corporate services ...since for
>> home use i dont have any experience with uncapped bandwidth providers.
>>
>> onecom - the experience was brief -- they took very long to setup
>> survey, equipment, connection etc.  the speeds were appalling,
>> customer service promised the moon on a stick. finally, they simply
>> gave up and stopped taking my calls.
>>
>> kdn - the speeds were reasonably good, but erratic at times. customer
>> service was simply the pits - you could never get through to anyone.
>> finally if you got through to anyone they took down your details - but
>> nothing happened after that -- and follow up calls yielded no traces
>> of your previous call....
>>
>> accesskenya - speeds reasonably good, erratic at times. customer
>> service - there is usually someone to pickup the phone, record your
>> complaint give you a ticket number -- and they do follow up.
>>
>> my biggest problem with all the isps is that no one provides reliable
>> bandwidth statistics. everyone gives dedicated bandwidth statistics
>> from office premises to isp premises ... i want "dedicated" bandwidth
>> usage figures on international terminations which all the isps. when
>> they sell me "dedicated" bandwidth ... i never really recieved the
>> "dedicated" part.
>> _______________________________________________
>> Skunkworks mailing list
>> Skunkworks@lists.my.co.ke
>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
>> ------------
>> Skunkworks Server donations spreadsheet
>>
>> http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
>> ------------
>> Skunkworks Rules
>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
>> ------------
>> Other services @ http://my.co.ke
>> Other lists
>> -------------
>> Announce:
>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
>> Science:  http://lists.my.co.ke/cgi-bin/mailman/listinfo/science
>> kazi:     http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
>>
>
>
> _______________________________________________
> Skunkworks mailing list
> Skunkworks@lists.my.co.ke
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
> ------------
> Skunkworks Server donations spreadsheet
>
> http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en
> ------------
> Skunkworks Rules
> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
> ------------
> Other services @ http://my.co.ke
> Other lists
> -------------
> Announce:
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
> Science:  http://lists.my.co.ke/cgi-bin/mailman/listinfo/science
> kazi:     http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
>



--
Sent from my Voice Recognition Watch?
--------------------------------------------------------------------
God is not an excuse for lack of discipline
--------------------------------------------------------------------
Our greatest fear is not that we are inadequate,but that we are powerful
beyond measure.It is our light, not our darkness, that frightens us.There is
nothing enlightened about shrinking so that other people won't feel insecure
around you.As we let our own light shine, we consciously give other people
permission to do the same.
As we are liberated from our fear,our presence automatically liberates
others.
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End of Skunkworks Digest, Vol 11, Issue 141
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