Hi @John, The Internet's content is not centralised but as a start, most of the common servers on the www do not run on a miserable 1mbit. As I posted yesterday, just youtube monthly bandwidth data consumption is 25PetaBytes/month ( 2500 TeraBytes ). The bottleneck is not those servers out there. It's all local gateways. So when Safaricom moved to Seacom, the buffering stopped on eg youtube. Here's a simple question : If aki was to buy dedicated 1024/1024kbps, how many voip channels can I run on this? I'd suggest you contact the local BPO's who run call centres and they will tell you what kind of bandwidth they run on. Most will try and get a minimum E1 out of the 1Mbit internet link without any problems in voice quality and some providers will fail the test of providing them services without placing guaranteed QOS on their internet circuits. I think clients need to have clarity on advertised services so that the end user can make better judgements. Its a simple matter of calling the service either shared or dedicated. ( point of ref is the gateway ). And we have not even started talking about contention ratios :-) Corerctions welcome.