Hi all,<br><br>I have a user who has lost her sent mails plus a few mails in her inbox. The user claims she has not deleted the mail from her mailbox and also she has not archived her mail (auto archive is turned off).<br>
The organization uses EXCHANGE 2003 as the mail server and the user has outlook 2003 as the client.<br><br>I have tried the recover deleted items option under the tools tab but nothing has come up. Also she has no .pst file or archived file on her machine. <br>
<br>Kindly assist me on how to recover her mails and what could have caused her mails to get lost.<br><br><br>Regards<br>James<br><br><br>