Hi Claire,

I beg to disagree with your position that the double thingy does not work. The last time I bought Orange bundle, I had loaded KES 1,000. I went into the portal to buy a 500MB bundle at KES 850! However, looking at the bundles versus the charges, I saw, to my sheer disbelief (I swear) that KES 850 was now giving me 1000MB (1GB)!!! I could not believe this is possible, but it was. I clicked and got 1GB and the amount deducted was actually KES 810 - I think they gave me a KES 40 discount somehow..

Here is the proof. I've just checked my bundle via SMS to 131:

Your Account balance is 338.31 ksh and will expire on 2012-09-17.Your Data account is 713.09 MB.

Time: 2010-10-09 09:53:12

And from the portal my transaction history:

2010-10-02 08:36:31	Payment	1000.00	0.00	1148.31
2010-10-02 08:39:18	Payment	10240.00	0.00	10272.59
2010-10-02 08:39:18	Invoice	0.00	810.00	338.31

You can see that I loaded 1000, got 10240 and was charged (Invoice) KES 810 instead of 850, and this was on 2nd Oct 2010.

I think there is something else that happened in your case, which you need to clarify with Orange CS, but you can see the proof that the "double data" is NOT a hoax. Let's be fair to them (for once) and just try and find "what the problem was in your particular case". New bundle prices as seen from the portal are below:

Package Name	MB Credit	Days Granted	List Price	Action
Turbo Unlimited	0	30	Ksh 10990.00	Purchase
7 Days Unlimited	0	7	ksh 990.00	Purchase
Plus Unlimited	0	30	Ksh 5990.00	Purchase
EVDO 100 MB Bundle	100	30	Ksh 150.00	Purchase
EVDO 200 MB Bundle	200	30	Ksh 250.00	Purchase
EVDO 400 MB Bundle	400	30	Ksh 450.00	Purchase
EVDO 1000 MB Bundle	1000	30	Ksh 850.00	Purchase
EVDO 2000 MB Bundle	2000	30	Ksh 1500.00	Purchase
EVDO 4000 MB Bundle	4000	30	Ksh 2200.00	Purchase
EVDO 8000 MB Bundle	8000	30	Ksh 3900.00	Purchase
EVDO 10000 MB Bundle	10000	30	Ksh 4990.00	Purchase
EVDO 14000 MB Bundle	14000	30	Ksh 6490.00	Purchase
EVDO 20000 MB Bundle	20000	30	Ksh 9490.00	Purchase