@Dan, please do apologize to Brainiac on behalf of KDN...
 I left KDN because of the same customer service issues (to Orange by the way). The customer service system is so bad that even after refunding my deposit, they have never collected(oops)... their nano station and the wireless router that came along with it.

No pun intended bro.


On Thu, Aug 12, 2010 at 7:55 PM, Dan Kwach <dan.kwach@kdn.co.ke> wrote:
Hi Brainiac,

Not denying you the right to air your grievances in any way but
wouldn't it have been a more objective approach to raise such an issue
in such an elaborate way with the provider - KDN prior to raising it
in an open forum whilst still targeting the very entity?

Lenchipai Nakodony
SUNTEL LTD
"Idealism is what precedes experience"

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