It's more of an error than an instruction.
I managed to register as well and proceeded to the section on replacing defaced DL. My two cents, the online platform does not solve any problem except informing you on how to pay via mpesa. In the end you still have to go to Times Tower with the receipt, passport photos, copies of ID etc. I think the government is expanding its revenue collection platform.
Regards

Jared Oyier

From: Oscar Gatamah via skunkworks
Sent: ‎10/‎22/‎2014 11:14 AM
To: Ahmed Mohamed Maawy; Skunkworks Mailing List
Subject: Re: [Skunkworks] HOW TO RENEW YOUR DRIVING LICENSE ONLINE

It worked for me. Just follow instructions. Wait a few, try again. :)

Regards
--
Oscar Gatamah

On Wed, Oct 22, 2014 at 8:28 AM, Ahmed Mohamed Maawy via skunkworks <skunkworks@lists.my.co.ke> wrote:
Maybe the system is a sandbox and the test part is the access point with the registry. It may all be modularized. Or I may be 100% wrong.

On Wed, Oct 22, 2014 at 8:19 AM, maina via skunkworks <skunkworks@lists.my.co.ke> wrote:
Same here..looks like it's just a test site.

On Wed, Oct 22, 2014 at 7:58 AM, charles kungu via skunkworks <skunkworks@lists.my.co.ke> wrote:
I couldn't go beyond registration. Giving this error. Could not validate your ID number, please try again after a few minutes.

On Wed, Oct 22, 2014 at 5:50 AM, Jared Oyier via skunkworks <skunkworks@lists.my.co.ke> wrote:
Is the system under Testing or has it been commissioned?

Regards

Jared Oyier

From: Jangita Nyagudi via skunkworks
Sent: 10/21/2014 10:06 PM

To: Skunkworks Mailing List
Subject: Re: [Skunkworks] HOW TO RENEW YOUR DRIVING LICENSE ONLINE

seems its still a way away, can't register on https://account.ecitizen.go.ke/register

On 21 October 2014 19:29, Joe Mayaka via skunkworks <skunkworks@lists.my.co.ke> wrote:
looks like what some people suggested here on a database of all drivers a while ago is underway....
not sure though just a wild guess...
-tickets via sms to your mobile number now will be possible....
-they might be able to link to KRA with vehicle log books, if your car is involved in traffic offense sms pap...


HOW TO RENEW YOUR DRIVING LICENSE ONLINE
You can now renew your Driving License online from the comfort of your home, office, or Cybercafé and pay using mobile money, Debit cards, Credit cards and Mobile banking
STEP 1- Logon to https://ntsa.ecitizen.go.ke and signup, ( if already registered sign in. )
STEP 2- Click on National Transport Safety Authority link and choose driving license renewal. Enter your Ref no found at Cof C the numbers in bracket , if not sure (Send sms w...ith the word DL to 22430 once subscribed Dial *512# enter your ID to know your Ref number) then choose renewal period.
Step 3- Confirm details and proceed to pay using available payment options. Click on services and download your renewal slip, print, cut and stick on your Driving License.
Note: Enforcement officers (Traffic police) will use mobile phone to confirm validity of your Driving License
http://ntsa.ecitizen.go.ke/

KR
Joe

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