True @Brainiac. If Claire got a bonus of 150/=, then she could have bought 100MB bundle TWICE to get 200MB as she demands. On the other hand, if she did not get 150/= bonus to begin with, then we clearly have a problem with Orange. Over to you Orange...Is the "new system" acting up again?

On 9 October 2010 14:47, [ Brainiac ] <arebacollins@gmail.com> wrote:
WAIT A MOMENT GUYS!

double airtime should mean double the bundle, or at least after buying the bundle she shoould have been left with Ksh 150 worth of calls.

Is that the case @claire? or should we start waving "Haki yetu" plackards?


On Sat, Oct 9, 2010 at 2:42 PM, Anthony Lenya <tlensya@gmail.com> wrote:
its the language thats the matter!

let me break it down for Claire,

Its true you get double airtime on topup. --> But Double airtime is
NOT double data bundle, its just Double Airtime. However, double
(bonus) airtime can be used on ON-NET calls, sms and browsing.

I hope this helps too.

:)

On 10/9/10, Michael Ouma <emouma@gmail.com> wrote:
> Alright Claire. Allow me to use your scanned image "orange_scam.jpg" to
> illustrate. It says:
> "Bonus airtime is for calls, SMSs and bundles on the Orange network"
>
> Surely, they mean that if you buy airtime of KES.150 for example, you get
> another bonus of KES.150 airtime. BUT, you can only use the bonus of KES.150
> on Orange-Orange calls, SMSs and, crucially browse outside bundle using the
> same bonus.
>
> Therefore, there is no need, really, to call Orange scammers, or be harsh to
> some people who are trying to open your eyes to what is really clear to
> everyone else. I hope you will also use this forum to apologise to Telkom
> Kenya for calling them scammers, @Job and @Wash for concluding they did not
> read the newspapers yesterday. They read and understood, that's the
> difference.
>
> Me.
>
> On 9 October 2010 14:03, Anthony Lenya <tlensya@gmail.com> wrote:
>
>> hehehe!
>>
>> dammmnnn! She even scanned the advert. Orange better do somethning about
>> this.
>>
>> :)
>>
>> On 10/9/10, Claire Njoki <clairenjoki@gmail.com> wrote:
>> > Hi,
>> >
>> > Clearly you did not read yesterdays newspaper where they have an offer
>> > running between 8th October and 10th October, in which they CLAIM that
>> > if you load money on your phone you get DOUBLE airtime for calls, sms,
>> > data...
>> >
>> > The Sh.150 for 100MB has been there for a while and I was aware that
>> > it exists since 100MB is what I have been geting...the 8th-10th
>> > October offer should therefore mean that I should get 200MB...
>> >
>> > Find attached the advert (8th October, Standard Page 5)...since I
>> > think you did not read yesterdays paper, and if you did, perhaps you
>> > did not see the advert, and if you did, perhaps you did not read the
>> > fine print...
>> >
>> > A friend of mine loaded credit for calls and got extra airtime...my
>> > query is why I am not getting the extra data bundle...
>> >
>> > I have  followed all the instructions: dialing #123#, going to
>> > promotions menu, buying the bundle, etc...but getting the NORMAL 100MB
>> > instead of 200MB!!!
>> >
>> > So I still believe Orange owes me an extra 100MB !!!!
>> >
>> > Claire.
>> >
>> > On 10/9/10, Job Muriuki <muriukin@gmail.com> wrote:
>> >> @Njoki. That is not true. For 150 KES you got 50MB. They changed all
>> >> the bundles to reflect the doubled offer. It clear you had not used it
>> >> before.
>> >>
>> >
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>
>
>
> --
> Kind regards,
> Michael Ouma,
>
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Regards,

Collins Areba.
Strategic Operations.
Center for Renewable Alternatives
Old Ferry Road, off Msa Malindi Rd,
Kilifi, Kenya.
+254 720 516758
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skype/gtalk/twitter: arebacollins

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