@John_Gitau, inline below. :-) On Tue, Feb 28, 2012 at 4:06 PM, John Gitau <jgitau@gmail.com> wrote:
@aki - Well it's a business. If I get a client willing to pay not just 4000, maybe I convince them to pay 10000 USD? Who are you to ask why? You can say and write all you want but in the end how people choose to run and charge for a service is between them, the customer and maybe a legal entity if it's a controlled environment.
Unfortunately the Telecom sector is not the usual business segments. It deals very closely with the public and also affects the economy in many ways therefore placing it under a different business segment open to public scrutiny.No matter how much on tries to place the "private ownership" aspects, this will never happen. The charges for example in the delivery of data services is pegged to the wholesale purchased quantities at the gateways. So for an STM-1 on Teams that is costing much less now than it did a few years ago due to the reducing amounts paid versus the initial high charges versus the returns, the rationale of putting out old prices will work with those who are not informed. Ofcourse, clients are free to pay whatever they want for such services.
2. Yes you can definately get a guaranteed service. Including SLA's. It depends on what you ask for. You just need to pay for it. Yes including graphs and a few sms's when a threshold gets pissed... I don't have to prove anything, I can however tell you almost anything you need is achievable. If you have a real use case for such a service I can direct you accordingly.
Thanks for the offer but I don't see the need of speciality rates to be paid for services such as a circuit capacity used to deliver internet services being treated as a special comodity. The standard 1:1 is enough is to set the goals clear.
On the other hand, if you went to an ISP and paid for 'Internet', I can assure you they never guaranteed anything out of a legal requirement; if they did they lied. I mean for a lot of people 'Facebook' is Internet. It's like 'the cloud' debate all over again. If their servers blow up do I call them because I'm required to? Nope. Infant at that point Facebook are a nuisance on my network and I don't see why my NOC is answering calls on their behalf.
Gitau
Sent from my iPad
One thing that is clear is that Telcos/ISPs are really retailers of internet capacity, therefore cannot guarantee any services on the internet but are supposed to guarantee the capacity of the access to the services.
From the wholesalers that the service capacities are purchased from are mostly in a position to guarantee the same capacity. If the capacities is what the retailers tweak around with that cannot carry intense facebook traffic, then yes these are where the problems begin.
Case example of @Aki being an Internet Retailer : - Buy an STM-1 pipe capacity carrying internet data @ 155Mbps,. Cost of this is say 38750USD/Month = 250USD/Mbit/Month - Retailing to 155 clients at 1Mbit 1:1 not contended capacities : ???? How much should be the markup here. 100-200%? - When the STM-1 pipe capacity is not used between 7pm-7am as the above 155 clients use for office use, what should be done with this idle capacity. Remeber that the 1:1 client was paying for 24hours use, but does not use the capacity after office hours. - I then divert the un-used capacity to some other market. Now the 7pm-7am capacity is basically free, thus would I offer free internet to home users during this time? Would I reduce the prices as it is in my position to do so? some thots. :-)