On the contrary, my experience with them has been good.  I have several domains that I have registered for my friends and I have no complaints about them. Send your queries to <a href="mailto:business.support@safaricom.co.ke">business.support@safaricom.co.ke</a> and then follow up the issues with them on twitter or 0722 002 222.<br>

<br><div class="gmail_quote">On 22 June 2012 17:10, Jared Koyier <span dir="ltr">&lt;<a href="mailto:jaredkoyier@gmail.com" target="_blank">jaredkoyier@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

<font><font face="trebuchet ms,sans-serif">I bought a .<a href="http://co.ke" target="_blank">co.ke</a> domain from Safaricom 2months ago @4000/=. Since then I have experienced service issues which take longer than acceptable amount of time to resolve, the first issue related to the wrong FTP details, when this was resolved I couldn&#39;t create a database on my hosting coz it required 70character long password, when this was resolved again, now the A records resolve to google instead of the IP to which my files are loaded. Been struggling with this bunch for the past 1 month incurring telephone cost of about 2000/= and lost business opportunity of about KES.0.5m. I&#39;ve also incurred anger worth about 200k</font></font><div>



<font face="&#39;trebuchet ms&#39;, sans-serif"><br></font></div><div><font face="&#39;trebuchet ms&#39;, sans-serif">My question is:</font></div><div><font face="&#39;trebuchet ms&#39;, sans-serif">1. If anyone has some legal experience, do I have grounds to sue?</font></div>



<div><font face="&#39;trebuchet ms&#39;, sans-serif">2. Does anyone on this list have Safaricom domain SLA?</font></div><div><font face="&#39;trebuchet ms&#39;, sans-serif">3. is there anyone on this list who can serve as a witness(Similar experience)?</font></div>



<div><font face="&#39;trebuchet ms&#39;, sans-serif">4. Other than the courts and what are the other redress that I can pursue?</font></div><div><font face="&#39;trebuchet ms&#39;, sans-serif">5. Anyone here with similar experience? Please co-join in the suit?</font></div>



<div><font face="&#39;trebuchet ms&#39;, sans-serif"><br></font></div><div><font face="&#39;trebuchet ms&#39;, sans-serif"><br></font><div><div><font face="&#39;trebuchet ms&#39;, sans-serif">Regards</font></div><span class="HOEnZb"><font color="#888888">

<font face="&#39;trebuchet ms&#39;, sans-serif">Jared Koyier</font><br>
</font></span></div></div>
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