My experience, KCB is one of those leading from the bottom - I am happy with services at StanChart and NIC Bank so far - customer services of both are up there! ./Ok3ch On Wed, May 6, 2015 at 10:35 AM, Kennedy Kairu Kariuki via skunkworks < skunkworks@lists.my.co.ke> wrote:
@Joan, are agents able to reverse a transaction? I know a person who insists on bank branch receipts (though similar with the agents but with addition of the agent name) because of the reversals.
Kind Regards,
Kennedy KK
Mobile: +254721699119 Skype: k.kairu Gtalk: kkairu
On Wed, May 6, 2015 at 12:33 PM, Joan Wanjiku <jociku@gmail.com> wrote:
Mike,
I hate to the one to break it to you but yeah, you've been wasting your precious minutes. Once you go agent, you never go back. Try it. [?]
On Wed, May 6, 2015 at 12:24 PM, Kennedy Kairu Kariuki <kkairu@gmail.com> wrote:
@Michael, Easy247. I go to the branch because I want to not because I have to.
Kind Regards,
Kennedy KK
Mobile: +254721699119 Skype: k.kairu Gtalk: kkairu
On Wed, May 6, 2015 at 12:19 PM, Joan Wanjiku via skunkworks < skunkworks@lists.my.co.ke> wrote:
Mike,
Why not use an Equity agent?
Br.
On Wed, May 6, 2015 at 12:07 PM, Michael Bullut via skunkworks < skunkworks@lists.my.co.ke> wrote:
It's Equity leading from the bottom... I always dread the queues especially when paying my rent!
On 6 May 2015 at 11:52, Tusker 21 via skunkworks < skunkworks@lists.my.co.ke> wrote:
Is there any survey rating banks in Kenya? Especially based on service delivery and customer satisfaction?
I do not know which one is the market leader but i am certain co-op bank might be leading from the bottom.
R, T21
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