Henry, What does KDN Mass Market really entail and do they get technically astute help? Kiania On Mon, Jul 5, 2010 at 12:55 PM, J Henry Mwangi <john.mwangi@kdn.co.ke>wrote:
Hello Chege,
Small clarification :- KDN Mass market call centre – 020 5000 002
KDN Corporate call centre – 020 5000 000
*Kind Regards,*
* *
*J Henry Mwangi,*
*Customer Support Services,*
*Kenya Data Networks,*
*P.O Box 62499 - 00200,*
*Nairobi, Kenya.*
*Tel: +254 020 5 000 000, 711 060 000*
*EXT 107*
*Mobile: +254 752 867 179*
*Fax: +254 20 5 000 329*
*URL: www.kdn.co.ke ; www.butterfly.co.ke*
*msn: gmwazjh@hotmail.com*
*skype: gmwazjjh@skype.com*
*yahoo: gmwaz@yahoo.com*
* *
*[image: cid:049501ca7f2b$39ac60c0$dd13a8c0@local.kdn.co.ke]***
* *
*Whether you turn to the right or to the left, your ears will hear a voice behind you, saying, "This is the way; walk in it". **Isaiah 30:21*
*From:* skunkworks-bounces@lists.my.co.ke [mailto: skunkworks-bounces@lists.my.co.ke] *On Behalf Of *johny chege *Sent:* 05 July 2010 12:01 *To:* Skunkworks Mailing List
*Subject:* Re: [Skunkworks] KDN Customer Care Line
try reaching them on 0205000000
CJ
--- On *Mon, 7/5/10, Net Net <bgp.peers@gmail.com>* wrote:
From: Net Net <bgp.peers@gmail.com> Subject: Re: [Skunkworks] KDN Customer Care Line To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Date: Monday, July 5, 2010, 12:28 AM
Dude keep trying.The best way is to have a contact/account manager in an ISP.
By the way what do you mean10.199.0.1 is unreachable?unreachable fromm where when that is a private IP?
On Sun, Jul 4, 2010 at 2:30 PM, David Njuguna <dnjuguna@gmail.com<http://mc/compose?to=dnjuguna@gmail.com>> wrote:
Today I have made five calls to KDN, each of these calls goes through but the line is so bad that the customer care representatives are unable to hear me clearly.
Does KDN offer email support? I get no replies on support@kdn.co.ke<http://mc/compose?to=support@kdn.co.ke>or ispsol@kdn.co.ke <http://mc/compose?to=ispsol@kdn.co.ke> Anyone know a KDN email address that gets read?
Butterfly WIFI in Kilifi is down again and has been down since Wednesday.
10.199.0.1 is unreachable.
Thanks D.
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