ahh...OK. Will give them a visit. Cheers!
When you change from post to pre-paid meters, the post-paid meters
will undergo a disconnection & decommissioning, which takes about 60
days. After the end of this period (may take longer), KPLC will refund
your deposit by a check sent to your postal address via registered
mail. At the time of clearing this, if you still have a bill, they
will deduct the bill from your check. If the bill is more, then the
next time you top-up your pre-paid meter, they will first deduct the
difference. This process might happen sometimes in the future but only
happens after the 60-day expiry.
./Ok3ch
On Mon, May 30, 2011 at 9:11 AM, kennedy kariuki <kkairu@gmail.com> wrote:
> Well, this is yet to happen after the change and topping up. I thought the
> same too...
>
> On Fri, May 27, 2011 at 6:52 AM, Okechukwu <okechukwu@gmail.com> wrote:
>>
>> Then the next time you top-up your pre-paid box, it will deduct the
>> balance i.e 15,500/- until fully paid. You might top up for 10k and
>> still have no elec since it will all go into paying your previous
>> balance. This question is also answered in the FAQ published on
>> newspapers and also handed out when your meter is changed :-)
>>
>> ./Ok3ch
>>
>> On Thu, May 26, 2011 at 4:50 PM, kennedy kariuki <kkairu@gmail.com> wrote:
>> >
>> >
>> > On Wed, May 25, 2011 at 6:30 PM, Okechukwu <okechukwu@gmail.com> wrote:
>> >>
>> >> Your deposit is not refunded - Please read the FAQ
>> >>
>> >> ./Ok3ch
>> >
>> > What if my bill was more than the 2500 deposit. The final bill I got was
>> > 17K
>> > whereas my usage is at most 2k per month!
>> >
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