"Data connectivity problem. The server failed to communicate. Try again later" On 19 April 2012 00:18, Bernard Mwagiru <bmwagiru@gmail.com> wrote:
Hi,
What is your experience with the bundles site (www.safaricom.com/bundles) ?
Bernard
On Wed, Feb 22, 2012 at 12:34 PM, Okechukwu <okechukwu@gmail.com> wrote:
Dear All,
I got feedback from Safaricom, apparently, they had some issues this morning which have since been resolved, and they are aware of the difficulties people are going through and are actually addressing it. I am happy with the response and will give feedback next time I have to buy more bundles since I believe it may have been this one occurrence, but did drive me nuts.
./Ok3ch
On Wed, Feb 22, 2012 at 11:33 AM, James Muendo <timrick@gmail.com> wrote:
Dude,
Use wap.safaricom.com/bundles
You have to have some airtime in your sim to access the service.
Regards,
-- James Muendo
Sent from my iPad
On Feb 22, 2012, at 9:47 AM, Okechukwu <okechukwu@gmail.com> wrote:
Hi All,
Is it just me or anyone experiences the headaches of buying, checking, & managing data bundles on Safaricom on the iPad.
For one, getting the website www.safaricom.com/bundles to detect the iPad is a pain - for some time, I only get the message that they are unable to detect my modem number. After talking to the care team on twitter, at first they were clueless and one even had the audacity to ask me to remove my battery and return it back - SMH. Then at long last, I was given very good instructions, add an APN: Safaricom with Username/Password: saf. And then make sure you take your device to Airplane mode if the site doesn't detect it - This worked perfectly, now my device is detected. And I managed once to load a 1.5Gb bundle since I wanted to stay for as long as possible to go through this.
I did a skype video session which lasted more than an hour, the quality of both video & voice was perfect, and I had no regrets even with the huge consumption of the bundle. Now, I needed to do another session today and just checking how much bundle I have remaining was a pain. The device & number is detected perfectly, but the website stays stuck on 'Wait while we retrieve your details' It has been retrieving my details since 6:30am till now about 9:45am - Got tired and had to remove SIm card and buy the bundle on my phone before returning it to the iPad.
I just cannot live with this - My question is, is there a provider who has a better way of bundles being managed on the iPad? I dont care even if the speed crawl, but at leaste I will be in peace with the process! if none, do I really have to live with this? what is the alternative since am not into the daily auto-renewal bundles on the iPad.
frustrated ./Ok3ch _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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