[Skunkworks] Safaricom mail hosting issues

Hi Skunk(ette)s, I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc. The cloud team is investigating... the agony. sigh! Rgds, Kerich