@mark mwangi.... we weren't prophesying safcom's doom. we were just throwing in pointers on how they can improve customer services, and mentioning where they could improve (after all, they read this list :-D)... and they appear to have lost market share during the last two quarters, so they could at least consider skunk-advice...




On Wed, Dec 19, 2012 at 2:32 PM, ndungu stephen <ndungustephen@gmail.com> wrote:
@ Bernard

Orange automatically takes you to self care portal - where you can fill in your airtime and purchase bundle - off iPad or Wi-fi router without removing simcard.

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