Hi skunks, did you know that most of the banks in Kenya do not implement proper security software? The reason for this is: 1. Cost 2. Our fraud-engineers are not so sophisticated 3. They are not required by law to do so. A reasonable bank security software should be able to profile you and protect your account to some extent. Take for instance I live in Nairobi and my upcountry home is Meru. It is likely that: - Most of my ATM withdrawals have been around Nairobi, Meru and points along the Nairobi-Meru highway - I have never withdrawn money after 10pm and before 6am on any given day. Therefore I should expect that my bank is watching over my account and if I try to withdraw money in Kisumu, or anywhere at 2:00am, they delay the transaction. They could then contact me via mobile phone or any other means and request me to allow the transaction to go through. They could also put the person performing the transaction through a basic test which that if they fail, the transaction is blocked. There is a guy from Eastern Europe who was arrested with a several ATM cards and bundles of cash at JKIA some months ago. Kenyan banks might be a target for sophisticated fraudsters. So until our banks fix security properly, such cases will go on. If you are carjacked in the middle of the night, all the thugs need is your PIN and your account is wiped clean Mugo On Sat, Sep 18, 2010 at 10:48 AM, Andrew Kerich <andykerich@gmail.com>wrote:
@Patrick, yes it is an ATM withdrawal. There is also no Transaction Reference number as is the norm in the SMS alert. The amount debited is not a whole figure - the customer care lady told me that this is because it was withdrawn in TZ currency but converted to KES hence the decimals in the withdrawn amount. I hope they can fix this mess asap. am definately jumping ship.
Kerich.
On Sat, Sep 18, 2010 at 10:37 AM, Patrick Karanja <wabethi@gmail.com> wrote:
KCB Can do better than this. Eric am sure you somewhere here. Andrew did you confirm from the statement whether it was an ATM
withdrawal?
regards Patrick _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
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