exactly. i can only hope there's an airtel guy on then list. On my call, I requested they do something about it....I hope walisikiza.

On Mon, May 30, 2011 at 7:35 AM, Paul Kevin <paultitude@gmail.com> wrote:
Is it me or does Airtel have alot of issues......... products are meant to cater for the consumer, and if the consumer is not happy.........

On Mon, May 30, 2011 at 7:29 AM, Eva Kimathi <evakimathi@gmail.com> wrote:
I called airtel customer care and asked them. According to the information given me, once your bundle expires, there is no way to re-activate it, not even with a top-up. The info I got was that 10mb, 25mb (and the 50mb they dont know they have) have a 'lifespan' of one month while the other bundles have a 'shelf-life' of two months.

I hope they sort that out soon (re-activation of expired bundles) otherwise that's what we have to work with.

--
_____________________________________________________________________________
This is your last chance. After this, there is no turning back. You take the blue pill - the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill - you stay in Wonderland and I show you how deep the rabbit-hole goes.

~The Matrix

Eva Kimathi


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--
_____________________________________________________________________________
This is your last chance. After this, there is no turning back. You take the blue pill - the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill - you stay in Wonderland and I show you how deep the rabbit-hole goes.

~The Matrix

Eva Kimathi