exactly. i can only hope there's an airtel guy on then list. On my call, I requested they do something about it....I hope walisikiza.
Is it me or does Airtel have alot of issues......... products are meant to cater for the consumer, and if the consumer is not happy.........
On Mon, May 30, 2011 at 7:29 AM, Eva Kimathi <evakimathi@gmail.com> wrote:
I called airtel customer care and asked them. According to the information given me, once your bundle expires, there is no way to re-activate it, not even with a top-up. The info I got was that 10mb, 25mb (and the 50mb they dont know they have) have a 'lifespan' of one month while the other bundles have a 'shelf-life' of two months.
I hope they sort that out soon (re-activation of expired bundles) otherwise that's what we have to work with.
--
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~The Matrix
Eva Kimathi
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