i would go with number 2. zain has few data users; though there was a thread about zain last week. About reliability, am yet to hear of a data provider who doesnt disappoint. On 12/10/2009, Tech List Kenya <techlistkenya@gmail.com> wrote:
Possible explanations:
1. Sometimes biased criticism is the strongest form of endorsement. Maybe guys expect zain not to perform well and doesn't disappoint. People have set high standards for Safcom. Kinda like many may complain if, eg, Argentina doesn't make it to World Cup but not if Kenya doesn't. No double standards.
2. More people are on safcom and therefore safcom downtime is likely to affect more than zain would. Game of numbers.
3. Guys really hate safcom and will blow a single screw up out of proportion.
4. People are just biased.
On 10/12/09, saidimu apale <saidimu@gmail.com> wrote:
Kiania, the double-standards aren't surprising at all. They are a natural consequence of being a monopoly (as Microsoft knows too well and Google is discovering). saidi
On Mon, Oct 12, 2009 at 3:22 PM, Solomon Mburu <solo.mburu@gmail.com> wrote:
Apparently I have been able to use my Zain phone for browsing all day, without any hitches. I've however, noticed that the use of modem is was not working a few minutes ago, as I'm able to download, upload and read my mails using the modem.
On double standards, I have noticed that too. When one mentions any outage on or issues with Safaricom, everybody points an accusing finger but when it is about Zain... well, we tend to go silent as though it is an inexistent company in Kenya.
On 12/10/2009, David Kiania | Asentric Consulting Ltd <kianiadee@gmail.com> wrote:
I have just confirmed from the Zain Customer Service desk that indeed their data service has been down since 10:45 can you imagine? I saw the E icon disappear from my fone and I have not been able to access any site or services. What's even more surprising is the fact that there's no one on skunks who's raised the red flag on this.
Why the double standard, we are keen to jump on Safcom for the shortest downtime and let Zain get away with this? It is apparent that we seriously need another mobile data service. I am willing to put my money on Orange.
Grrrrrrrhhhhhh!!!!
Kiania
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