For those two providers, their customer service are quite responsive. JDSK's mention of Access Kenya in this context sounds like a misnomer.
On Wed, Aug 3, 2011 at 08:47, John Doe Smith Kamau
KipNg'etich Jones <skunkworks.ku@gmail.com>
wrote:
Well... there are atleast 3 or 4 pissed off skunkies for every ISP in
Kenya, but sinse you're ISPs name doesn't start with "zuku" or "access
kenya", you have a statistically better chance of striking luck (by
which I mean you won't encounter issues that will require you to call
support... that's where the bad customer-expierience starts)
... then again, do you have a choice for fibre from another ISP in
you're area? We've opted to go for zuku fibre where i work coz its the
only fibre around, and its damn close (like 15-20 metres)
On 8/3/11, alkags@gmail.com <alkags@gmail.com> wrote:
> I'm thinking of working with Swift Global to set my house up with a hotspot.
> They say they have fibre in my estate and so they can plug me right into it.
> But I hear their customer care and support and stability can be questioned.
>
> So I come to the experts - you. What do you think of them? Should I go with
> them?
>
> A
> Sent from my BlackBerry® smartphone provided by Airtel Kenya
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Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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