
8 Nov
2010
8 Nov
'10
4:07 p.m.
On Mon, Nov 8, 2010 at 2:47 PM, Jacinta Gugu <jess.gugu@gmail.com> wrote:
Does anyone know of a good opens source helpdesk software, where clients report their issues to the IT team to be worked on ..
Jacinta, The following have been mentioned: 1. eventum <http://forge.mysql.com/wiki/Eventum/>, 2. RT <http://bestpractical.com/rt> <http://bestpractical.com/rt>3. OTRS <http://otrs.org> I love these apps when run on Unix. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!