I got a message (with apologies) that telling me that I had been refunded 32 bob they had wrongly charged me. I had 36 bob then. Next time I checked I had 4 bob.
Thats 64 bob!
@Ruth??
Mr. Lawi
safcom bashing gone too far...this is too much!
http://www.facebook.com/#!/photo.php?pid=1726341&fbid=1605453573259&id=1143733711&ref=nf
On 9/7/10, julianne anyim <julia.alma@hotmail.com> wrote:
>
> How i wish the "system glitch" could allow me to buy credit from my M-PESA
> account with zero-balance ;)
>
> Date: Tue, 7 Sep 2010 15:45:57 +0300
> From: dmbuvi@gmail.com
> To: skunkworks@lists.my.co.ke
> Subject: Re: [Skunkworks] Safaricom systems are stealing from us.....
>
> From Kictanet:
>
> There was a system glitch with a new data billing system that we are
> introducing into the network but I believed all the problems were resolved.
> I will ask my team to check this specific issue (there may be more) and sort
> it out.
>
> The new system is called PCRF (don’t ask) and is working well in all other
> installations but apparently there were two key issues (one of latency
> between systems and another an previously unknown Linux bug). We have
> resolved these issues but there maybe some back issues still being dealt
> with.
>
> Regards,
>
> Michael
> CEO
> Safaricom Limited
>
> On 7 September 2010 15:39, Samuel Wachira <wachirasam@gmail.com> wrote:
>
> --> If it aint broke....
>
> On Tue, Sep 7, 2010 at 3:28 PM, Tony Likhanga <tlikhanga@gmail.com> wrote:
>
>
>
>
> 2010/9/7 Simon Mbuthia <simon.mbuthia@gmail.com>
>
>
>
> ...........I am yet to get any communication from Safcom regarding this
> matter (whether they are aware of it or not, but I'm 99% that sure word must
> have reached them about it).
>
>
>
>
> Simon, there has been a press release on this issue:
> http://safaricom.co.ke/index.php?id=1552
>
>
>
>
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KT,
M: +254 722 28 98 04
www.mondeas.com
“When you are busy making excuses, you are not making money, making
friends, or making the world a better place. Every loser out there has
an excuse as to why they’re not a winner – but at the end of the day,
they’re still a loser with an excuse.” -Tana Goertz
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