In a simple nutshell. :-) ** *A simple Dedicated scenario:* ! SEACOM ! 10Mbit ! 155Mbits !-------------------------------------------Client A ! Internet ! ! Water Tank ! 1Mbit ! !--------------------------------------------Client B ! ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Consider Seacom above as a Water tower with capacity of 155Mbits. Out of which there are 2 clients, A and B. Client A takes 10Mbit Client B takes 1 Mbit Seacom water tower has enough capacity to sustain dedicated services. Remove 11Mbits for its tank to clients, remaining 144Mbits. Therefore, there is ample supply. *A simple Shared Scenario* ! SEACOM ! 10Mbit ! 155Mbits !-------------------------------------------Client 1 ! Water Tank ! 1Mbit ! !--------------------------------------------Client 2 ! !-------------- ------- -------------------- Client 200 ( each on 1Mbit/s ) !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Total clients = 202 Total capacity used = 200 + 10 +1 = 211 Mbits Services are now cheaper. 155Mbit water tank can sustain "211Mbits" demand by sharing resources and usage patterns. BUT, when they all need the services then the problems begin. Hope you can visualize the issues. SPs should not call shared services as dedicated services. Call them Corporate or Business packages. Rgds.