On Thu, Nov 18, 2010 at 12:39 PM, Alvin Jason Ochieng <ajochola@gmail.com> wrote:

hahahahaha...Simon I doubt you can change much....

Does that mean the proprietor DOES NOT LISTEN to anyone??

When it comes to Customer Service, I can assure you, Alvin, that it can be changed, and quite easily.

BTW, now that we are on Customer Service, has anyone observed how slow Safaricom Customer Care Centres are??

I think Safaricom should invest on faster systems and more human resource. Empty counters and slow systems don't really augur well for business.

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Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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Damn!!