Hi Wa

Kindly check Genesys
I tend to think it is a good solution though its costly

regards


On Fri, May 23, 2014 at 11:28 AM, wa <wanangu@gmail.com> wrote:
Morning skunkers,

Which is the best telephone solution to use in a call center setup. Consider
- cost
- scalability
- ease of use

--
Kind Regards,

Walter Nyamweya,
Skype: wanangu

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--
./Cal

“ Copy and paste is a design error. ” - David Parnas

System Software Developer/Analyst
BMC Remedy ITSM Certified Administrator
@calvinebarongo