I was once a victim with SAFCOM but got a detailed itemised bill.Nilikunja mkia but am happy.

On Mon, Oct 22, 2012 at 12:57 PM, Jangita Nyagudi <jangita.nyagudi@gmail.com> wrote:
Airtel KE. My story goes: I bought a bundle worth 250MB for my cell
and never received it. Checked internet balance and was told I am on
pay as you go. Checked airtime and it had been deducted. Call customer
service and was told 24 hours, sent an email got auto response,
followed up on twitter got the same response Brian got, they  deleted
my post on their Facebook page wall and an inbox message went
un-replied. Went to Mombasa road (actually had a meeting with their
staff on other issues) and reported at their customer care centre,
plus the techies that I knew and they told me 24 hours still nothing.
All this has not taken 2 months so ...

I decided simply will never buy from them again, too much work to
recover 250mb. Now happily on Safcom for internet.

On 22 October 2012 12:02, Memusi <tonatech@gmail.com> wrote:
> My friend is this Airtel Kenya or TZ ?
>
> Am sur if they scrutinize ur usage,they will find the accurate usage
> details.
>
>
> On Mon, Oct 22, 2012 at 10:58 AM, Brian Ngure <brian@pixie.co.ke> wrote:
>>
>> I did, their twitter response "We are working on it and will get back to
>> you shortly"
>>
>>
>> On Mon, Oct 22, 2012 at 10:57 AM, amanya <whynnot@gmail.com> wrote:
>>>
>>> do also take it up with them on Twitter
>>>
>>> On Oct 22, 2012 10:55 AM, "Brian Ngure" <brian@pixie.co.ke> wrote:
>>>>
>>>> My data bundle also disappeared. Almost a month now and still no
>>>> feedback from Airtel. Don't hold your breath waiting.
>>>>
>>>>
>>>> On Mon, Oct 22, 2012 at 10:43 AM, Moses <mosenetk@gmail.com> wrote:
>>>>>
>>>>> Hi Guys,
>>>>>
>>>>> I know I have seen some ranting before about Airtel data bundles being
>>>>> slashed immediately after purchase, did anyone finally get a solution to the
>>>>> problem? I bought a 1.5GB bundle and checked my balance after about
>>>>> 30seconds of purchase, it gave me a balance of 629MB. Not to mention being a
>>>>> new handset I had not even setup the data on the phone. After a call to
>>>>> their call center, they asked me to check whether I had started applications
>>>>> that were consuming my data very fast. I am not aware of their 'super fast'
>>>>> speeds that can consume 871MB in a minute but my friendly email to their
>>>>> support center only got an auto-reply that my issue would be attended to in
>>>>> 24hours. This is the third day for starters.
>>>>>
>>>>> Moses.
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Skunkworks mailing list
>>>>> Skunkworks@lists.my.co.ke
>>>>> ------------
>>>>> List info, subscribe/unsubscribe
>>>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
>>>>> ------------
>>>>>
>>>>> Skunkworks Rules
>>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
>>>>> ------------
>>>>> Other services @ http://my.co.ke
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Regards
>>>>
>>>> Brian Ngure
>>>>
>>>>
>>>> _______________________________________________
>>>> Skunkworks mailing list
>>>> Skunkworks@lists.my.co.ke
>>>> ------------
>>>> List info, subscribe/unsubscribe
>>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
>>>> ------------
>>>>
>>>> Skunkworks Rules
>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
>>>> ------------
>>>> Other services @ http://my.co.ke
>>>
>>>
>>> _______________________________________________
>>> Skunkworks mailing list
>>> Skunkworks@lists.my.co.ke
>>> ------------
>>> List info, subscribe/unsubscribe
>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
>>> ------------
>>>
>>> Skunkworks Rules
>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
>>> ------------
>>> Other services @ http://my.co.ke
>>
>>
>>
>>
>> --
>> Regards
>>
>> Brian Ngure
>>
>>
>> _______________________________________________
>> Skunkworks mailing list
>> Skunkworks@lists.my.co.ke
>> ------------
>> List info, subscribe/unsubscribe
>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
>> ------------
>>
>> Skunkworks Rules
>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
>> ------------
>> Other services @ http://my.co.ke
>
>
>
>
> --
> Regards
>
> Memusi
>
> Communication is vital in this century....
>
> _______________________________________________
> Skunkworks mailing list
> Skunkworks@lists.my.co.ke
> ------------
> List info, subscribe/unsubscribe
> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
> ------------
>
> Skunkworks Rules
> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
> ------------
> Other services @ http://my.co.ke
_______________________________________________
Skunkworks mailing list
Skunkworks@lists.my.co.ke
------------
List info, subscribe/unsubscribe
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
------------

Skunkworks Rules
http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
------------
Other services @ http://my.co.ke



--
Regards

Memusi

Communication is vital in this century....